Please only book tickets for your immediate social/support bubble! Any tickets purchased together in one transaction will be assumed to be in the same social bubble and we will not allow for social distancing amongst the group. So as to avoid disappointment on the day, please only book tickets for your own bubble.
Face masks/coverings are now mandatory for all visitors over the age of 11 travelling on our trains and inside our station facilities (unless they have a valid exemption). Please remember that we are a family attraction & offensive face masks will not be tolerated.
Tickets can only be purchased online up to midnight the night before travel.
On the day bookings should be made in person only at the Ticket Office. We regret that we cannot accept telephone bookings on the day of travel.
On standard days, the time you select when booking is the time your train departs from Clayton West Station. Please ensure you are on time: the train will not wait for you!
Tickets to the railway should be purchased online, in advance of your visit so that we are able to adhere to social distancing with a reduced capacity.
Buy your tickets here up to 11.59pm the night before your visit. For our operating timetable, CLICK HERE.
The time you select when booking tickets is the time your outbound service will depart from Clayton West Station. Please be on time as the train will not wait for late-comers! Although your outbound departure time is allocated, your return service is open. This means you can return from Shelley Station at your leisure, on a service of your choosing. However, please be aware that there may be a wait for a return service if capacity is reached at your preferred time. We apologise in advance for any inconvenience this may cause but everyone's health and safety is our top priority.
If you want to travel more than once on the day of your visit and there is availability left on other outbound services, you will be able to book onto additional service(s) in person at the Ticket Office. This means you can travel more than once for no additional fee. This will be subject to availability on the day and cannot be guaranteed. We apologise for any inconvenience this may cause you.
Please note that all visitors over the age of 11 years are required to wear a face mask/covering until further notice when on our trains or inside our station facilities (unless they have a valid exemption). This is a UK Government directive applicable in England for the health & well being of the nation.
Please only visit us within your immediate social bubble (this means one household who live together + one other single adult OR one other single parent household with kids under the age of 18). Please do not book tickets for anyone outside your social bubble as you are not permitted to travel together or meet up with each other at the KLR until further notice.
All remaining availability will be advertised via our Facebook page (@kirkleeslightrly) in the morning of the day in question. These tickets will be available in person only from the Ticket Office on a first-come-first-served basis. As such, availability on the day cannot be guaranteed and queues will be subject to social distancing measures. Again, we apologise for any inconvenience.
If there are special extenuating circumstances which mean you are unable to book online, please call us on 01484 865727.
If you are an Annual/Season Pass Holder, or have a voucher/offer to use, please scroll down to the section at the bottom of this page for info on how to book.
Terms & conditions
If you are a Season/Annual Pass Holder, you should have received a letter from us detailing your booking instructions. If you haven't received your letter, or you're having issues booking, please contact the railway on 01484 865727 or firstname.lastname@example.org. We are extremely sorry that for the foreseeable future you will no longer just be able to turn up and travel on our standard days but we hope you can understand the need for us to keep a very careful eye on the numbers of people on the trains and using the station facilities as we try to continue to limit the spread of COVID-19. Bookings will be subject to availability.
If you wish to use your Groupon voucher at the railway in 2020, you will need to contact the railway at email@example.com to make a travel reservation at least 48 hours in advance. When doing so, you will need to provide the security/redemption code found on your voucher so please have this handy as, without it, we will be unable to make a booking for you. We will also need your contact telephone number. We regret that bookings will be subject to availability: this is because we will be working with a severely reduced capacity to allow for social distancing.
If you wish to use a complimentary ticket, pass, voucher or offer you have received, you will need to contact the railway at firstname.lastname@example.org to make a travel reservation at least 48 hours in advance, or follow the instructions for online booking found on some tickets/vouchers. When doing so, you will need to provide the details found on the voucher, so please have this handy when booking. Without it, we will be unable to make a booking for you. Please note you will also be required to hand the voucher into the Ticket Office on the day of your visit. We regret that bookings will be subject to availability. This is because we will be working with a severely reduced capacity to allow for social distancing.
If your child is a Max Card holder, you are entitled to a special discount of a half price child's fare when purchasing a full adult/carer ticket on standard operating days only (not available at special events). In order to acess this special discount, you will need to contact the railway at email@example.com to make a travel reservation at least 48 hours in advance. When doing so, you will need to provide the details found on the Max Card so please have this handy. Without it, we will be unable to make a booking for you. We regret that bookings will be subject to availability. This is because we will be working with a severely reduced capacity to allow for social distancing.
REMEMBER: Your Max Card also entitles you to 10% off all purchases in our gift shop (needs to be presented at the till).
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