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Visitor Services Assistants (temporary, part-time)

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The Kirklees Light Railway (KLR) is a popular family visitor attraction based in Clayton West (near Huddersfield, Wakefield and Barnsley) and welcomes over 60,000 visitors per year (in a 'normal' year!).

The KLR is seeking confident, outgoing, enthusiastic, motivated and hardworking team members for the position of Visitor Services Assistant. The successful candidates will be the friendly face of the railway and will be confident all-rounders who enjoy working days that are never the same!

Working closely with the General Manager, Catering Manager, Marketing & Visitor Experience Officer and Operations Team, the successful candidates will be expected to offer 'floating' cover in the following visitor service areas: 

  • Café assistant
  • Ticket Office/Shop assistant
  • Event staff (think Christmas grottos and Easter Egg hunts!)
  • Miniature railway operator

Successful candidates will be eager and willing to work in ALL of the above visitor service areas as business needs dictate.  Full training will be provided.

Successful candidates will be expected to take front of house roles, demonstrating high levels of knowledge and exceptional customer service.  If you aren't personable, confident and willing to smile and say hello to every visitor you meet, then this role probably isn't for you.

HOURS: This is a temporary, seasonal role to cover the period from 12 July 2021 – 5 September 2021. The role will be a minimum of 15 hours per week, with the potential for up to 37.5 hours per week. Applicants must be available to cover at least five days out of seven on a weekly roster basis.  There is the potential for the role to be extended past the initial temporary period for the right candidate(s).

SALARY: These roles will be paid on an hourly basis, at the appropriate National Living Wage rate.

For a full job description, please CLICK HERE.

Due to the nature of the role, applicants should be over 16 years of age.

If you are interested in applying for this role, please send your CV and covering letter to info@kirkleeslightrailway.com.

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